Privacy Policy
We believe transparency builds trust. This policy explains exactly how novansolaree handles your personal information when you explore fundraising opportunities with us.
Last updated: January 15, 2025
Who We Are
novansolaree operates under Australian privacy laws, helping startups connect with investors across Australia and internationally. Our registered office is located at 5/30 Glenwood Dr, Thornton NSW 2322, Australia.
When we refer to "novansolaree," "we," "us," or "our" in this policy, we mean novansolaree Pty Ltd and our related entities operating within Australia.
Information We Collect
The type of information we collect depends on how you interact with our platform. We've organized this into clear categories so you know exactly what we gather and why.
Account Information
Name, email address, phone number, business title, and company details when you create an account or submit fundraising applications.
Business Data
Company financials, business plans, funding requirements, pitch decks, and related documents you share during the application process.
Usage Information
How you navigate our website, pages visited, time spent on different sections, and interaction patterns with our platform features.
Communication Records
Email correspondence, phone call notes, meeting records, and feedback you provide through our support channels or investor matching process.
How We Use Your Information
Every piece of information we collect serves a specific purpose in helping you achieve your fundraising goals. Here's what happens with your data:
- Matching your startup with suitable investors based on industry, funding stage, and investment preferences
- Facilitating introductions and ongoing communication between founders and potential investors
- Providing personalized fundraising advice and market insights relevant to your business sector
- Maintaining detailed records of investor interactions and funding progress for regulatory compliance
- Improving our platform based on user feedback and usage patterns to better serve the startup community
- Sending relevant updates about funding opportunities, market trends, and platform enhancements
Sharing Your Information
We share information strategically to support your fundraising success, always with appropriate safeguards and your interests in mind.
- Qualified Investors: Business information and pitch materials are shared with pre-screened investors who match your funding criteria and have signed confidentiality agreements
- Professional Partners: Lawyers, accountants, and business advisors involved in due diligence or deal structuring may access relevant business documents
- Service Providers: Technology platforms, payment processors, and communication tools that support our operations under strict data processing agreements
- Regulatory Bodies: Financial regulators, tax authorities, and other government agencies when required by Australian law or court orders
Your Rights and Control
Under Australian privacy laws, you have significant control over your personal information. We've made exercising these rights straightforward and transparent.
Access Your Data
Request a complete copy of all personal information we hold about you, including business documents and communication records.
Correct Information
Update incorrect details in your profile, business information, or any other data we've recorded about your company.
Delete Your Account
Request complete removal of your account and associated data, subject to legal record-keeping requirements for financial services.
Restrict Processing
Limit how we use your information while maintaining essential services like ongoing investor communications or active funding rounds.
Data Security Measures
Protecting sensitive business information is fundamental to our operation. We employ multiple layers of security to safeguard your data.
Our technical infrastructure includes encrypted data transmission, secure cloud storage with Australian data centers, regular security assessments, and comprehensive staff training on data protection protocols.
Data Retention
We keep your information only as long as necessary for business purposes and legal compliance requirements.
Account information and business documents are retained for seven years after account closure to meet Australian financial services record-keeping obligations. Communication records are kept for three years, while usage analytics are anonymized after 18 months.
If you request data deletion, we'll remove all information not subject to regulatory retention requirements within 30 days of verification.
International Data Transfers
When working with international investors or using global technology platforms, some of your information may be transferred outside Australia.
We ensure all international transfers comply with Australian privacy laws through appropriate safeguards, including standardized contractual clauses, adequacy decisions, and binding corporate rules where applicable.
Countries we may transfer data to include the United States, United Kingdom, Singapore, and European Union member states, all under appropriate legal protections.
Children's Privacy
Our services are designed for business professionals and company founders. We do not knowingly collect information from individuals under 18 years of age.
If we discover that we have collected information from someone under 18, we will delete that information immediately and terminate any associated account.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or industry best practices.
Significant changes will be communicated via email to your registered address at least 30 days before implementation. Continued use of our services after policy updates constitutes acceptance of the revised terms.
We maintain historical versions of our privacy policy, which you can request for reference when needed.
Questions About Privacy
Our privacy team is available to address any concerns about how we handle your information.
Email: contact@novansolaree.com
Phone: +61 412 262 019
Address: 5/30 Glenwood Dr, Thornton NSW 2322, Australia
For formal privacy complaints, you may also contact the Office of the Australian Information Commissioner at oaic.gov.au